Refund Policy

The Visa Consultant offers an initial 30 minute immigration consultation for FREE with no commitment to our service. Further fees based consultation charges are non-refundable.

When you are ready to retain us as your Authorized Representative, you will sign a Retainer Agreement with us which will include details of our mandate and your responsibilities; Fees and Disbursements, Terms for Termination and Refund Policy. Please refer to our Client Consultation Process for further detail.

Please be reminded fees paid to us do not guarantee the success of your application, nor have any representations been made by us that the success in your application is guaranteed. The fees paid are for the professional work of our company, and are established based on the knowledge, expertise and time investment of the consultant and staff.